The 50 ProSpacer 'Really Helpful' Tiling Kit With 4mm Premium, Heavy Duty Tile Spacers
1 x MULTI-TOOL
The tiler's "Swiss Army knife"! The unique and innovative new Multi-Tool from Suretile is the ultimate multifunction tiling tool designed to ensure that what can go wrong with your tiling project - DOESN'T go wrong and to help you avoid the usual mistakes. With a useful eyelet for convenient carrying, the Multi-Tool is a must-have companion for any tiling job - DIY or professional.
Functions: Innovative depth gauge for even tiling
Unique adhesive/spacer remover/grout line clearer
Finishes grout smoothly (2 sizes)
Highlights raised tile edges for correction
Properly aligns corner intersections
Spaces tiles evenly
Always to hand
1 x 'J-HOOK' TILE LIFTER/ADJUSTER
Simple but effective for minor adjustments Adjusting uneven tiles isn't as easy as it sounds unless you have the right tool. A screwdriver or the edge of your trowel can damage your tiles or disrupt the level of adjacent tiles. The TILE LIFTER, however, is inserted between the tiles and behind the tile needing adjustment so that adjacent tiles aren't disturbed. And if you use the MULTI-TOOL as a backstop, you can easily tell when your tiles are flush for a perfect finish.
50 x 'UNIPLUG' 4MM BLUE SPACERS
100% re-usable and easy to handle The problems with traditional tile spacers - they're fiddly, slow and awkward to use, they're wasteful - you have to buy hundreds, a lot of which you'll never use, they're not very environmentally friendly because some get left under the tiling, they're not very strong, particularly with large format tiles, they don't align and space your tiles round corners, you're unlikely to re-use them Well, now there's a refreshingly simple alternative in the UNIPLUG. Inclusive design - with users of all ages in mind, easy to handle and use therefore quicker, 100% re-usable, saving you money, only buy and use what you need - no waste, environmentally friendly - don't get left in the tiling, very strong, UNIQUELY space and align your tiles round corners, removable, therefore compliant with BS5385 - 'uniformity of grout depth'
FREE Delivery and takes 2-4 days. Small items are sent through Royal Mail and larger items are sent through a courier service.
CANCELLATION, RETURN AND REFUND POLICY
If you’re not entirely satisfied with your purchase, Suretile are here to help.
You can cancel your order by email to firstname.lastname@example.org and before it’s dispatched, although this will then need to be confirmed with the fulfilment company that the order hasn’t been shipped. Orders are usually fulfilled quickly, so there is not much time in which to cancel.
If you are not completely satisfied with your purchase, you can ask for a refund or exchange of goods within 15 days of receipt of your order, provided the following conditions are met –
1- You must notify Suretile by email at email@example.com of your intention to return the goods or request an exchange, stating reasons.
2- The goods are in the same condition as when you received them.
3- The goods are in the original packaging.
4- The goods are unopened, unused and undamaged.
5- You can supply the receipt/proof of purchase and order number.
Goods should be returned with adequate physical protection and external packaging to ensure that they reach us in a good condition ready for re-sale.
7- Please note- return delivery charges are not refundable in the event of an unwanted item being returned to us.
8- A ‘Returns Form’ should be completed and included with the returned item/s.
You will be responsible for paying the shipping costs for returning your goods.
Once a return has been authorized, please send your goods to –
ZETA PLASTICS (SURETILE)
RAVENSTHORPE INDUSTRIAL ESTATE
Once Suretile receive your item/s, they will inspect it/them and notify you that they have received the returned item/s and also the status of your refund.
If your return is accepted, Go Banana will initiate a refund to your credit/debit card (or original method of payment). The timescale of the refund will depend on your card issuer’s policy.
DAMAGE IN TRANSIT
It is important that you check your order thoroughly on receipt from the courier and not to sign for or accept the item if the exterior packaging appears extensively damaged.
In the unlikely event that your item is damaged in transit but this is not apparent from the packaging, please contact Suretile immediately. Please note, any claims for damage made in transit must be made within 2 working days of delivery. Suretile will require proof of the damaged packaging in the form of photographic evidence or return of the actual packaging.
Suretile will cover the cost of a return where the item is faulty or damaged and when this option has been agreed. Suretile will not send a replacement item until the damaged product has been returned.